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Senior Franchise Governance Officer

Johannesburg, Gauteng, ZA

Company: Citi

Category: Business and Financial Operations Occupations

Published on 2022-05-15 04:55

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Citigroup Senior Franchise Governance Officer Johannesburg , South Africa Apply Now The Senior Franchise Governance Officer is a key First Line of Defense role responsible for supporting the CCO with franchise governance and franchise management in line with IFM and Citis Policies and support the SSA CAO with the implementation of transformation initiatives at the country level. The role is also responsible for regulatory management including interaction with senior internal and external stakeholders. The FGO will report directly to the SSA CAO and matrix into the South Africa CCO.The CCOs office is complex and multi-faceted with a variety of internal and external stakeholder responsibilities that need to be effectively managed. The job incumbent will drive the overall Executive Administrative activities of the CCO office including people management.Regulatory ManagementManage the Broad-based Black Economic Empowerment (BBBEE) program for the franchise including developing and executing a strategy, scorecard review, audit process among other BBBEE related processesManage assigned key regulatory and other external relationshipsInterface with Senior internal and external stakeholdersOversight of major regulatory programs e.g BCBS Oversight of Business Reviews for the CCO: follow up on action items till closureOversight of annual planning cycle & Strategic planning, expense planning (Finance to coordinate)Represent Governance & Controls work stream in Transformation programsOversight of internal communication and initiatives in conjunction with Global Public Affairs (GPA)Coordinate People initiatives in conjunction with HR: Reward & Recognition (R&R), Voice of Employee (VOE), Management Associate (MA) ProgramSupport Cluster CAO & CCO in performing governance oversight for country franchise, including legal entity managementEnsure that country governance framework (Including Hub Managed Countries - HMCs) complies with policy requirements and committees are run in accordance to applicable charters. Review evidence of compliance & escalate instances of non-compliance.Oversight the BRCC process on behalf of the CCO and highlight items for escalation to the SSA Significant Issues forumOversight the CCC process on behalf of the CCO to ensure the standard maintained is in line with the Citi Governance Policy requirements.Oversight of Charters and other governance documentsScorecards - review validation & coordination, follow up on Red and Amber itemsBoard governance oversight in conjunction with Company SecretariesOversight of activities related to GRC. Support the franchise during monitoring/testing activities, MCA, Control Performance Assessment and Quarterly and Annual Risk Assessments coordination (QRAs, ARAs).Oversight of Issue Management to ensure proper identification of issues and timely CAP closures. Escalation of any potential Issue re-targets, re-opens, target dates at risk. Work with the businesses to ensure necessary approvals are secured for any re-targets. Escalate any items at risk and secure support for remediation efforts in conjunction with 2nd Line and other partners.Oversight of Operational Risk controls, issues, remediation efforts and controls enhancements. Includes Data governance (CCO attestation coordination).Oversight and support for third party management in each locationOversight of Compliance Risk controls, issues, remediation efforts and controls enhancements, including AML, Sanctions, Conduct RiskOversight of Operational resilience activities, including continuity of business and Cyber exercise, in conjunction with responsible country teamsOversight of NPAC / PAP processes and proposalsCoordination of country scenario planOversight of ICAAP process to support CCO in conjunction with Risk and BusinessAudit Management & independent review coordination in conjunction with ICRMPeople Management:Manage country FGO resourcesSubject matter expert for the country on Risk, Controls and GovernanceDevelopment Value:The position provides a very wide scope of activities with frequent interaction with senior management of all product, coverage and functional lines. In addition to this exposure, the position provides learning opportunities for leadership in a complex country with a wide range of management challenges.Qualifications & Experience:At least 15 years of experience in the Financial Services Industry, preferably with experience in corporate governance, enterprise risk management, consulting, program management, compliance and/or legalGraduate/ Postgraduate degree in Business Administration, Legal and/or FinanceUp-to-date understanding of key risk management and corporate governance conceptsGeneral understanding of financial institutions framework and applicable regulationKnowledge of the financial services industry, including businesses, products and risk management processes. Citi-specific knowledge is a plusFamiliar with the BBBEE Code of Good Practice and BBBEE verification processFamiliar with the Employment Equity Act and Preferential Procurement Policy ActNB: Exceptional candidates without this level of experience will be consideredExcellent interpersonal skills and Strong data analytical skillsHighly collaborative and solution focusedQuick learner, team oriented with strong organizational, project management and presentation skillsAble to handle complex deliverables independently.Highly organized with a capability of working with a large number of regional and global stakeholdersAbility to build and maintain professional working relationships with counterparts in different areas of the organization, working across geographies and corporate functionsAbility to manage through influence (e.g. in the absence of reporting lines or matrix reporting)Strong critical thinking and problem solving skills, including the ability to analyze operational and financial impact of initiatives and risk mitigation approaches, while providing effective challenge to the businesses and functionsAbility to prioritize and drive results in a deadline driven environment while maintaining attention to detail and complete accuracyEffective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent viewsExcellent attention to detail and ability to identify gaps in informationStrong written and verbal communication skills with the ability to interact effectively with people at all levels of the organizationJob Family Group:Compliance and ControlJob Family:GovernanceTime Type:Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi (View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .View the EEO Policy Statement ( .View the Pay Transparency Posting (Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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