Head PE Cluster – CEW & Southern Africa

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Company: Nokia

Category: Food Preparation and Serving Related Occupations

Published on 2021-04-14T06:49:22.000000Z

About Nokia

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, colour, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves.

About CPO People Experience

People Experience is responsible for enriching the experience of Nokia employees at every touchpoint: managing all the common people services, ensuring seamless operations, creating impactful digital experiences and enhancing the human touch, driving automation and delivering services “on the ground”.

Employee Experience drives all People Experience actions where employee experience is described as “employees’ perceptions and related feelings caused by the one-off and cumulative effects of interactions with their employer’s customers, leaders, teams, processes, policies, tools and work environment.” (Gartner). To enable this, all People Experience team members need to embrace and drive the mind shift from process to experience, including the human touch and digital experience

Position Title: Head PE Cluster - Central East West & Southern Africa

Business Group/Function: CPO

Reports to: Head of People Experience - IMEA Region

Primary Location/Other locations: South Africa


Lead People Experience agenda for the cluster Act as company representative for cluster countries supported by PE country leads, both towards internal stakeholders (such as the Site(s) Management Team, senior managers, employees and employee representatives) and external entities (such as labour and government regulatory agencies, universities, court), in order to provide trustful guidance on people matters Develop the people agenda for the cluster and promote/monitor People Experience projects(e.g., employees’ engagement strategy for countries, employees’ benefits package, culture and values), in order to contribute for leveraging employees’ engagement and the branding of the company within the country or site Act as a partner contributing to Cluster view, towards managers, employees and other internal CPO Organization, in order to promote decision making that is fair and considers the overall impact in the cluster Lead, inspire and manage the PE cluster country leads team to develop a high performing function Working as part of the People Experience organization, take ownership of cluster, country or site related topics and successfully deliver commercially focused, client-responsive solutions whilst ensuring compliance with local policy and legislation Responsible for managing industrial relationships, union negotiations, employment related compliances and restructuring efforts associated with relevant PE site/country in the cluster with the support of the country PE leads Advise stakeholders (internal or external) about the frame of local legislation, proactively raise eventual constraints and mitigation to be considered, in order to ensure compliance in the implementation of Nokia’s management decisions Drive local policy on disciplinary and grievance in line with local guidelines and legislations, coordinating the necessary steps of these processes in coordination with stakeholders, in order to guarantee compliant decision making Advise stakeholders about the frame of local legislation, proactively raise constraints and mitigation to be considered to ensure compliance in the implementation of Nokia’s management decisions Supporting all initiatives towards people leadership and management responsibilities, expressing, driving and promoting company’s culture and values Lead and manage the effective preparation, allocation and management of the cluster budget. Collaborate and network with BG/Function People Partners, Ethics and Compliance and Legal in the Region and Globally


In depth knowledge of the sub region African labour framework, employment law, trends, and practices as well as employee relations Strong Leadership skills to be able to lead a virtual team Strong negotiation, communication, and good interpersonal skills Team leadership and management in an international environment Commercial acumen and business understanding Consulting, Coaching and Facilitating skills Ability to work and influence cross-functionally and in a matrix organization Results orientation, Problem Solving & Conflict Management Display and build the highest standard of ethical and moral conduct to promote the company’s values and culture Ability to have a good understanding of the business and of the drivers to ensure effectiveness of the business through our talent Ability to build strong relationships with business stakeholders in the region and globally


At least 10+ years relevant HR experience in a matrix and international environment and 5 years in people management role Must have HR working experience in Africa Deep knowledge of employment-related laws and regulations, HR concepts and expertise Experience in employee representative matters, union consultations and negotiations Strong labour market understanding Proven track record in managing multi countries and across cultural boundaries Ability to demonstrate HR technical knowledge and skills Exposure to a changing and complex environment, with a multitasking mindset Experience to work independently with limited direction Telecoms experience is an added advantage but not a requirement
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