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TriTec Talent

Field Service Engineer

Sasolburg, Free State, ZA
INTERN

Company: TriTec Talent

Category: Installation, Maintenance, and Repair Occupations

Published on 2022-05-23 14:44

The Role:

Essential function:

  • Responsible for repairing, troubleshooting and installing hardware of new \ faulty laptops and desktops.
  • Replace \ Installing of new desktop and laptops.
  • Windows 10 Software installation, support and troubleshooting of 3rd party applications.
  • Support company Applications on Android and IOS devices.
  • To ensure that all open tickets are managed within the SLA. To reach efficiency target

Skills and Experience:

Essential Qualification:

  • Grade 12
  • A+
  • N+
  • Soft skills certificates
  • ITIL Foundation V3

Preferred Qualification:

  • Certificate in CompTIA A+/N+ International or Equivalent is Essential.
  • 1-2 year server, network and desktop support experience.
  • MCSE
  • ITIL

Experience required:

  • 3 Years practical in-service delivery; desktop support; Network Support

Other:

Work environment:

  • Office, industrial plant and mine operations environment.

Physical demands:

  • Install and collect laptop/desktop and monitors

Travel:

  • Yes
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